Tvs Motor Company — Pathetic Service by TVS employee

Address:

Kalyan Ambernath Rd, near Sai Baba Temple, Shanti Nagar, Ulhasnagar, Maharashtra 421003

I have just took a delivery for TVS Iqube S from Ulhasnagar showroom on 14/11/2022, the service provided by the employee of the showroom was soo pathetic, unprofessional. I had to call 10 times to take a update for my own scooty delivery because no one even bothered to inform me from the showroom. We had to call again and again for updates for which an employee of the showroom even questioned us why are we calling again and again. During the day of delivery we called the showroom what time can we come to take the scooty. When we reached for the delivery scooty was not ready it had multiple marks which they gave for polishing in front o[censored]s. The key provided by the showroom was bent. I had informed the showroom from day 01 that I have a choice number for which I have submitted my application in RTO, still the showroom registered my number and gave me a new number. When ask for the reason of OTP they said it is for RC processing but no one ever told it is for number plate. When informed again that we had already said for choice number nobody bothered to revert from the showroom. We started shouting at them then they cancelled our RTO number which was sent from their side by mistake. TVS Ulhasnagar showroom gave me the most horrible and pathetic experience for my first every scooty. I am so disappointed with their services, if I knew this before I would have never ever booked my scooty with TVS. its being 2 weeks from my delivery the showroom is yet to provide me scooty guards from which they have not even contacted me once, for which I have asked multiple times but no response is given from their side yet. Most Pathetic and horrible experience