[Resolved]  TVS Motor Company — pathetic service embarrassing

Address:

Mirzapur, Uttar Pradesh, 231001

Dear team

I visited to shukla tvs for service it was my first service my handle was so tight it’s not working fine it was sliding at one side

I was trying to explain this to the service person while he was doing the service formalities like mobile change and all that mean while a person came and asked me to leave the place

He said tvs don’t allow customer to enter in the service area we can not tell the problems to mechanics

Is the service area an examination hall that we can not stand there and ask for repairing

Same day i had to visit there for the same problem they could not solve i will have to visit again as per the mechanics.
That i mailed to service team they did not reply. They sleep i guess.

Can i know the service terms and conditions?

Why a customer can’t see what’s happening with his bike?

Don’t we pay for service i paid 570 for my first service

I paid 91000 for the bike
Can’t i see what’s happening

Are we free that we will visit again and again for the same
That’s why hero is no 1 i had one never felt embarrassing in the service center. Just a person cane and started shouting that go outside what the hell and ill behaviour with the customers.

Are they literate enough do you people check the background of the persons before giving them jobs or agencies

Very very embarrassing.

What are the service parameters you people follow with customers can i know???

Thanks
Abhishake