Tvs Motor Company — pathetic service of apache 160cc

Address:

560043

I have purchased the apache 160cc from your dealer Arunagiri motors kalyannagar branch Bangalore

I had given my vehicle for 2nd free service at the service station at Arunagiri motors Kalyan Nagar on 27/9/2018 at around 11:45 A.M and the service done to my vehicle is pathetic
Firstly I get a call from the dealer at 3 P.M saying that the vehicle is ready and I can collect it. After going to Arunagiri to my surprise I see that my vehicle is punchered..
Secondly the same issue that I had faced in my first service that the rear disc does not hold the brake after I apply the brakes, when reported this to the concerned person to rectify the disc brake problem no one takes initiative to check for the disc brake problem and lately they tell me to come the next day to collect the vehicle since the work shop is closed.
I have herein attached the bill along with a written statement from the service person that there was a faulty service done to the vehicle and his signature with date as well
The person has accepted that the vehicle was punchred while at the service station and the disc had a fault.
There is even a cranky sound observed from the front suspension while applying brake

And the other issue observed was that the front register no plate bolt is missing, now I need to know that what service/cleaning is done that needs the bolt to be removed...?

The next day when I had been to meet the person incharge of the showroom I was unhappy with the reply given by them too, they say that the vehicle puncher cannot be held responsible if that is the case why not the inspection done prior when the vehicle was handed over and with my sign on the job card..?
As you can see where he is rubbing the disc brake part on the cement concrete instead of cleaning the part..

Even when I had given the vehicle for the first service I faced the same issue but really sad to say that a brand like TVS does a poor response to the customers post selling their vehicle.