Address: | TVS Service Center, Adharwadi, Kalyan, 421301 |
My name is avinash and i own a tvs jupiter since may, 2015. I have amc of this vehicle since day one but i am totally dissatisfied with the their adharwadi, kalyan, maharashtra service center, totally pathetic service and screwed up my vehicle completely during my last service. Vehicle is not working since i got it serviced 3 weeks ago. Vehicle was taken back 3 time but the issue is not yet fixed. Service center people are arrogant and novice, mostly they are doing experiment on my vehicles. I have amc from last 4 years and i was never satisfied with the service work done by adharwadi service center. They are cheat, never do any kind of service just wash and return the vehicle. After every service they follow up with me to give them top rating during the feedback call from the main customer care center.
Current state of my vehicle, unable to kick start the vehicle. It works sometimes and doesn't start at all.
Shehbaz who is the supervisor, replied back arrogantly that vehicle is fine and he won't be doing any thing. I requested him to find the problem and fix it but he persists on not doing anything.
Request you to look into this matter asap as i believe you goal is customer satisfaction but i am very disappointed with your service so far. Was this information helpful? |
Firstly, the advicer is very rude, I don't know his name but he wears a Salman Khan bracelet in his hand and has short height but his attitude is always at the top! Ridiculous behaviour!
Secondly, Today when I went to take my vehicle back from the service centre, I saw scratches on my vehicle in the front which was never there until I kept my vehicle at the service centre. And when we went to discuss this with that guy he started yelling at me and my father. And started telling us that we signed the form and all that. He also said that we should claim and insurance for that. It was very rude even after doing scratches to my vehicle je didn't accept !
I request you to take action against him. Many of my friends also have issues with him. He is the most arrogant person. And I'm disappointed with the servicing! Never visiting again if I see that guy again in the service centre!