Tvs Motor Company — pep+

Address:Udupi, Karnataka

I had purchased a Scooty Pep+ during the December 2018 from your dealer Ms. Sunitha motors, Karkala, Udupi District, Karnataka. Later in the month of Feb 2019 its silencer was broken and later I went to the dealer who replaced it. The silencer again broke during April 2019 and again the dealer replaced it. Now in the month of June the silencer was broken again. When I went to the dealer he agreed to replace it but he gave me some of his problems like you are deducting about 4% from the cost of silencer etc.
My concern is why there is repeated failure of silencer in Scooty pep? It has happened three times in a period of 7 months which questions your credibility. We are using TVS Streak earlier which was perfect and never gave any trouble to us. I want to make it very clear that I need replacement for the given Scooty pep.

From Ravikala Bhat, W/o Arun Kumar Bjat, Professor, NMAM Institute of Technolgy, Nitte.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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