[Resolved] Tvs Motor Company — poor bike servicing | |||
My tvs apache 200 bike has not been serviced after giving it for servicing to susheel tvs hyderabad for 2 weeks now! The state of pathetic service from tvs is that the issue was identified 2 months back where the bike's engine bearing had to be replaced. I have been made to wait for 2 months for the part to arrive in between i had given my bike to them initially but look at their continuous failed response i had to take back my bike and ride it in that bad condition. The service center did not even bother to let me know when the part available. Finally, i went and again submitted my bike with them promising the issue (Jc no. 297221) to be resolved in 5 days. However, it has been 14 days now and still, they haven't started the work on my bike till date even when they have the part since a week. The service is very poor from tvs with their management making false promises and insensitive towards customers grievance. I wish my bike was serviced by now. Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support May 07, 2018 TVS Motor Company Customer Care's response Dear Pratish, Our team is looking into your case. We request you to kindly allow us some time and be rest assured your concern will be addressed to your satisfaction. Warm Regards, TVS Motor Company | |||
Add a Comment | |||
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Post your Comment