[Resolved]  TVS Motor Company — Poor Quality - Poor Service

Address:

Vellore, Tamil Nadu

I bought a tvs star city on 2006. Beginning it shows a good performance as in the advertisement. After few months it gave me a problem particularly mileage, it gives only 25 kmpl in city ride. Many times I asked to service centre to solve my problem, they just wash my bike again give it to me. Finally in 2011, the service center manager said better exchange a bike with new star city 110cc, and he said definitely the new star city give almost 65. My father scold me to change another company, but i relied the manager and bought a new star city edition. first two years it gives 50 kmpl in city, now after 2013 the mileage frequently reduced. this last two years many times i went to same service center, finally after strugling with my bike the mechanic said your bike will give maximum 35. Now my mileage is again 25 kmpl. I have bill proofs., (Yes, this is my fault. again choosing a same dummy bike. service manager gone) Now i am in the position to complaint and register a case against TVS service. I dont know which is bad either product or service.