Tvs Motor Company — Poor service and replace with worn out parts

I have a ntorq 125 raceedition, bought on nov 2020, on my second service they had replace the oil drain bolt with a worn out one when asked they were like so harsh and firing .Dealer laxmi motors - chennai, little later on the road had the accelerator wire cut, and tve road side assistance came after a fight of some three hours, even reported both bolt issue to the head office people . htey committed to do, . ow again when i chekd for oil change i see the same bolt . means they had not replace it . this is the quality of service and supoprt given by TVS.