TVS Motor Company — power start not working

Address:

Beed, Maharashtra, 431122

I have purchased tvs jupiter in aug 2017. The power start stopped working within a week. I have connected with dealer. They said the battery is faulty and need to replace. I have submitted my battery for replacement. I didnt get battery replacement so far. The local amco battery dealer doesn't have batteries available for replacement. We are using this scooter by kick start from last more than two month. I tried to connect with customer care number. The call is not going through for existing customer. The customer care has very long holding time. Please help on this.
The battery issue is occuring with many customers.