Respected Sir / Ma'am,
My Name is Samim Ansari living in Navi Mumbai. Its been approx 6 months I bought a new Apache rtr 200 Mat black in color. Down the line 6 months Im facing lot of issues with my bike. My overall usage of my bike is about 30 Kms a day or less. In these 6 months I've reached your service center 4 to 5 times. Every time I was told that my bike is fine but it would always make weird sound while I accelerate on 1 or 2 gear. The rear break always created a sound since the time I bought the bike.
I don't understand whom to reach for this issue. Your service center people are so unprofessional and they don't have such tools to service vehicles appropriately. Its heat breaking to see my only bike standing under a shed and I can't use it because people those who made it can't take care of it. Even after paying all unwanted charges applied by service center.
I really want to take this up with higher authorities of TVS motors since my trust has been breached and I feel like giving away my beloved bike.
Sir, I am a 24 year guy. I`ve bought my bike with my own hard earn money. I want you to imagine how passionate I can be about my 1st bike that I always wanted it to be apache. Now I wonder if I made a wrong decision by choosing your brand since I don't find durability in your product nor your after sales service dept is upto date.
I humbly request you to please do something of this matter as I don't like riding my bike with the engine, brakes not working efficiently. I will sincerely take this matter with higher and legal authorities, if my problems are ignored.
Please reach me out if you need any other information from me.
Thanking you,
Samim Ansari ([protected]) Was this information helpful? | 
Post your Comment