Tvs Motor Company — Refund my cancel scooter amount.

Address:TVS Motor Company "Chaitanya", No.12, Khader Nawaz Khan Road, Nungambakkam, Chennai
Website:www.tvsmotor.com/iqube

Dear sir,
I have booked a electric scooter on date 19/02/2023 and paid full amount 132487/- approx online on company portal. For detail I want to know you that I have already purchased a ola electric scooter on my name (Mahaveer luniya) with registered mobile number [protected], Now I want to purchase a electric scooter for my father from tvs motor model name tvs iqube s. When i booked it online then all payment is done from my father's bank account to tvs motors. But i used same my mobile number for this booking because I don't know that I have not claimed both subsidy fame-1 and fame-2 from same mobile number. And in company t&c their are not maintion any kind of knowledge regarding this rule.

So first i have generate a mail for change mobile & name from my to my father to tvs motor customer portal. but they did not helped me. after it I have request them to cancle my booking and refund my amount. But they are not answring me. in between I have called to customer care for many times.
I request you to that kindly help me regarding this issue.

My booking refrence number :- IQ[protected]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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