TVS Motor Company — regarding the product quality and services rendered.

martinthomas804

from Malappuram, Kerala

Address:	Chennai, Tamil Nadu
Website:	tvsapache.com

My name is martin thomas. I bought an apache rtr 2004v on 22 may 2018. I am doing all my services through authorised service centres. But at 2500 kilometers both the chain and sproket is damaged. But the problem is considered by your dealers after almost 8000 kilometers. Rear wheel bearings and chain bearings are replaced due to complaint. The sevice centre mechanics told me it is because of manufacturing defect. My clutch cable is broken when i was riding my bike and it caused a serious accident and injuries. I never heard such an incident before. Afterthat my ctuch plate and pressure plate become damaged at 11000 km. Dealers told me it is also a result of manufacturing defect. I need a replacement of product. Otherwise i will file a complaint against tvs motors in consumer court. Because your customer care executives told me to do so.
Solbe my problem immediately.
My contact no : [protected]
Email id : [protected]@gmail.com

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Comments

Suresh karua

from Balasore, Odisha

Your staff including security guard, is not available at the office or service station on 2:20 pm.i. know its lunch break but staffs are have to carry their lunch box to office.like other office.like me more other customers are disappointed about this kind of problems.so i want atleast the guard have to stay in the office.

Umesh Vyapari

from Morjim, Goa

Today's
I have not received good service provide in services center
Almost i'm waiting 2 hr. In your services center

Service Center Address
1327, Kh/2 Y.P. Powar Nagar Chowk Shivaji Udyamnagar Kolhapur 416008