Tvs Motor Company — regarding warranty of component of bike

Address:OLIVE TVS NAD VISAKHAPATNAM, Visakhapatnam, Andhra Pradesh

I had purchased my bike on 01 nov 15 having frame no is md634ke41f2h85985 engine no is oe4hf2822250. Reg no is jh 02aj 4196 and extended warranty booklet no is 2238642. Last year around aug 2018 bike speed sensor was not working, i made complaint at servicing centr olive tv's nad branch. They were saying that i informed service manager. But not rectifying my problem. Then i made online complain. After that my problem was rectified on 29 sep 2018. Speed sensor was changed under warranty. Now same problem occurred on dec 19. I reported but they are saying that
Your warranty will not apply because you have not serviced ur bike within servicing date. Sometimes they are saying that my software has been updated it is not showing that sensor has replaced or some consumables have replaced. I most of the month go out of visakhapatnam because of office duty so i am not able to do servicing on time. Secondly why you solding ur warranty card at the time of purchase i[censored]r company not kept promise.
Third 29 sep 2018 they change speed sensor now with in one year it is again not working. It means quality of spares part is substandard.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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