TVS Motor Company — Regret for buying my dream bike in SVS motors Ambattur

Dear Team,

Good day to you

I have been cornerred to drop this mail with no other go. I have the worst experience of buying my dream bike Apache 160 bs6 with SVS motors in Ambattur, where you dont get proper response before the down payment and after the down payment they don't even treat you as a customer.

And further to the above we have requested for a document a day before the loan disbursement where they have dragged untill late evening and that too they throwed like anything. I WONDER IF I PREFERRED TO GO WITH THE INBUILD FINANCE I MAY GOT THE REQUESTED DOCUMENT, WHO KNOWS THE BIKE MIGHT ALSO BE IN MY HAND. I HAVE NO WERE TO GO AND ESCALATE IT. I even tried reaching your complaint number it says number not in use. The thing that make me worse is that my auspicious dates have been moved two times due to your delay and also please share me the escalation matrix to convey my deepest heart broking movements to the senior management. The below are the contact details I had contacted with.

Manager Mr.Vadivelu [protected]
Mr.Sarath [protected]
Please don't try to call them they are always in meeting and for new number they may not even answer the call at all.

Seeking your help utmost 🙏🙏🙏
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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