Tvs Motor Company — sales oct 19

Address:

VARDHMA TVS, GT ROAD PANIPAT HARYANA, Panipat, Haryana, 132103

Mail sent to tvs custome rcare on 25th of oct 19.
([protected]@tvsmotor.com,
V. [protected]@scl.co.in,
Ks. [protected]@scl.co.in,
[protected]@scl.co.in
Cc:
Kn. [protected]@tvsmotor.co.in,
Sg. [protected]@tvsmotor.co.in,
Manohara. [protected]@tvsmotor.co.in,
Kn. [protected]@tvsmotor.co.in)

Greetings!!!

For your kind information myself “rahul kumar dabodhia” belong to panipat-haryana.

Today i brought tvs jupiter from vardhman showroom.

I want to bring to you some important things during purchasing tvs jupiter grand and i am not satisfied with vardhman motor panipat :-


1. I found my tvs grand some scratch right side and same time i informed to present vardhman manager/in charge and shown to all deployed staff but they are conveyancing me that in simple words “ sir this is very minor scratch so ignore it and you know that all 2 wheeler comes in truck so don’t take in your mind and state in local language: — baham ka to kuch ilaz nahi hota sir

And finally my simple ans to present staff if you are stand my side for few mints and can you accept this for new vehicle and finally vardhman auto sales staff is agree to change my scratch part after received another vehicle but still i am waiting calls. I came at showroom with my family and kids..
2. Main speedo meter not readable.

3. I have paid 75000 after discounts and ex show room price is 62800 but in main invoice made just inr 59100 and i feel there is so many gaps here. Because if inr 62800 ex showroom price and my vehicle idv value depend on this and rc cost also.
Representative saying me inr 6000 is for insurance but i found in insurance its amt inr 5386 instead of 6000 s there is another discrepancy

And i found there is no discounts and feel that vardhman auto sales panipat catch ear from another end which is a very wrong practice.
4. Temporary no not provided when i asked it will be sent to your whatsapp no. Then i asked how you can delivery vehicle without temp no. Its illegal.

5. I have paid 75000 after discounts and ex show room price is 62800 but in main invoice made just inr 59100 and i feel there is so many gaps here.

Representative saying me inr 6000 is for insurance but i found in insurance its amt inr 5300 instead of 6000 s there is another discrepancy

6. There is no other option to go insurance of vehicle except liberty and they said sorry we have only liberty...

I checked another 2 wheelers scooty and found that tvs jupiter will be baset but i dont aware about vardhman motors panipat will make fool to us (Customer)

I thought and came at vardhman you give a festival discounts and so i have booked this before approx 5 days but vardhman motors panipat is tooted instead of giving benefits and i loss my money and its a my bad luck to select tvs very very bad.
I want a strong response on that.

Reminder mail sent on 27th oct 19

Tvs jupiter grand edition temp no on 27th oct 2019 around 12:05pm after numerous followups. After 2 days i got temp no. If in case any misshaping then nobodies can take ownership/responsibilities.
1st time i seen any two wheelers/4wheeler gives vehicle without temp no.

But still my another issue is pending which i have mentioned in trailing mail.
Showing a fake discounts when i purchased overall discounts is very useless.
For more details i already clearly mention in my previous mail.

And i am requesting to you kindly do the needful action from your end.
Refer i have paid and claimed amount difference etc.

Even still no response from vardhman on my email also its look very poor behavior from customer.

Complaint number 69416 received on 30th oct from tvs custoemr care but still no reponse after numerous folloup