TVS Motor Company — scooter defective parts

Address:dinod gate, bhiwani, Bhiwani, Haryana

I was in bhiwani for some work on 29th march 2019.
There i met with an accident. I took it to the nearest service centre at arya tvs, dinod gate, bhiwani.
There i was told that the frame of acooter is broken and other plastic parts including floor board are damaged. As it was impossible to drive it back to faridabad, my home town. So i submitted the scooter there. They told to give it back after 15 days, as the parts were not available in the service center.
On 17th they called me to take the delivery. I took it and paid the bill of rs. 17105 in cash, as they told the claim is not cashless there. I paid the exact amount and drove back to faridabad. On 2nd day in morning, i felt the scooter is making very much noises. I looked it closely, then found that, floor board is not set. I took it to uttam tvs, faridabad. And told there the issue. They told me, that one side of the front cover's lock was broken. And there are some scratches on the either side. Some nuts and bolts were also missing. They told me to take it back to bhiwani. I was shocked, as i had paid a very large amount of the same. So i told them to change it as they provided the defective parts. But now they are denying it. They are telling me to claim the insurance again after one monyh. Please help, as it costed me around[protected] for the new scooter and 18000 for the damage) hard earned bucks.
I am looted by the showroom.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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