TVS Motor Company — scooter under warranty but service center people are telling me to pay charges

Address:

Vasco Near St Andrew Church, South Goa, Goa, 403802

Hi sir,
I have purchased tvs ntorq on 21 january 2019 from bela auto tvs vasco goa since purchase bike usually used to have a valve problem 6 times since 2nd servicg i took bike to the tvs dealership from where i purchased scooter but this it got engine block problem they are telling me pay as bike in warranty i asked for jobsheet they not giving