TVS Motor Company — Second time Engine work within 2Yr. appox.

Address:New Delhi, Delhi

I have purchased TVS-APACHE 160 EFI RR DISK from Ahinsha Motors, Devli Road, Khanpur in March'13. I availed 3 yr. extended warranty facility at the time of purchase. My Motor bike serviced by Ahinsha Motors & OM TVS, Okhla till date by your authorised dealers. I am facing clutch bearing/ busch sliping problem within 1 yr. & for that OM TVS, Okhla says the engine should be open for this particular problem finaly this was solved and they charged some token money. Today My Son alongwith my friend was gone for servicing of my TVS-Apache, Ahinsha Motors they informed there is again engine problem in the vehicle, they given estimate of Rs. 5000/- apart of 3 yr. extended warranty insurance. My friend also wants to purchase TVS-Apache 180. My son asked about the engine problem to Sales executive. Without any hesitation the sales executive says whether you purchased the bike or not this is not important to us we are having so many customer. The dealing of Ahinsha Motors dishearted me. Kindly do the needful we are valuable customer of TVS-APACHE. Jarnail Singh DL 03S CN 0499
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Reminder I
I have purchased TVS-APACHE 160 EFI RR DISK from Ahinsha Motors, Devli Road, Khanpur in March'13. I availed 3 yr. extended warranty facility at the time of purchase. My Motor bike serviced by Ahinsha Motors & OM TVS, Okhla till date by your authorised dealers. I am facing clutch bearing/ busch sliping problem within 1 yr. & for that OM TVS, Okhla says the engine should be open for this particular problem finaly this was solved and they charged some token money. Today My Son alongwith my friend was gone for servicing of my TVS-Apache, Ahinsha Motors they informed there is again engine problem in the vehicle, they given estimate of Rs. 5000/- apart of 3 yr. extended warranty insurance. My friend also wants to purchase TVS-Apache 180. My son asked about the engine problem to Sales executive. Without any hesitation the sales executive says whether you purchased the bike or not this is not important to us we are having so many customer. The dealing of Ahinsha Motors dishearted me. Kindly do the needful we are valuable customer of TVS-APACHE. Jarnail Singh DL 03S CN 0499
My Motor cycle is in Ahinsha Motors for Engine works from[protected].
Kindly do your best efforts.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5292
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information