Tvs Motor Company — service center cheating by changing working parts

Address:Korlagunta, 517501

We gave our accident bike scooty pep plus to service at tvs showroom venkatagiri at the end of october 2018. At that time srinivasa tvs tirupati are the dealers.

The mechanic changed evry part of our bike (Even though old parts are in good condition). When we gave this bike for service he didnt even give us quotation.

At the end billed us 18000 rs which we payed not knowing that we have been cheated.

One week after service the vehicle got stopped with fumes from engine. We called tvs showroom they send us the same mechanic to repair again. He told that bike is out of engine oil (Which he should have filled one week before at the time of service according to bill).

Again we paid him the charges for oil and service.

From that we have been facing issues.

But now in march-april 2019 our silencer got broke near engine. When we went to customer care with both silencers... New and old. Old was working good.

Didnt know why he changed it in first place. So we went home and checked evry old part. Shockingly evry other part is still working fine.

We have realised that we have been cheated by that mechanic working in tvs.
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TVS Motor Company customer support has been notified about the posted complaint.
May 04, 2019
Updated by Lokesh Kokku
Chasis number 0G3ND2239709
May 04, 2019
Updated by Lokesh Kokku
Reg number AP 03 BK2612
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