| Address: | raj vijay tvs muthial pet,pondicherry |
Dear sir
Greetings !!!
i am abdul gaffur from pondicherry south india..today i have got a very bad experience of service cheating by Raj vijay muthial pet TVS, pondy.
i have given my sooty scooter service yesterday and the service person inspected very thoroughly and he given detailed price for each and every spares and it came around roughly Rs.3000 ..then i agreed to pay the service and spares as per their quotation ..now today i have gone to take back my scooter i found they have broken the front side of scooter shield and they just like that delivered me in a broken condition.i have informed about this incident to service manager and the mechanic and they said they have broken the shield while the opening the frame..
but they said they cant replace the broken one...they simply pasted and given back to me .. its very annoying and given me mental pressure that for giving service to the authorized service center they are behaving like that..they are very rudely argued including manager and staffs.i have paid the bill volume and i have left the place taking delivery of my scooter with a broken condition..i need a apology from them for their behavior and i want them to replace the my broken shield ..so that in feature they wont do it to other persons.i have asked for cctv footage to check it that also they refused to give.
i have attached my service bill for your reference.
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