[Resolved]  Tvs Motor Company — service complaints

Address:

Bardhaman, West Bengal

I purchased a new Tvs Jupiter on 29th July 2014 from Bright Tvs Showroom at Nawabhat Bardhaman, westbengal. Registration number is WB42AB0481. After a few days some "tik tik" noises were coming out from the engine and from hydraulic as well. I reported it to the showroom and services, but never looked after this. After some days they called me over phone regarding service response. I reported it again. They asked me to come to the showroom, but replied that Camshaft need to replace and then they will look after the hydraulic issues.they asked me to come after a week. When I reached today (22/10/14) they asked me to do the 2nd free service also. But only replaced the camshaft and asked me to come another day and told me to keep my bike overnight with them. Without doing any service jobs, service manager asked me to sign on the job completion form, asked me to come after 10 days. I returned back to my house. The showrshowroom is approx 30km away from my house and I'm not at all convinced with them. I'm very much upset that why did i buy Tvs Jupiter? And promised not to avail any free service from your company service centre. Never do i suggest anyone to buy Tvs. My contact no is [protected].