[Resolved] TVS Motor Company — Service for a new tvsxl
Tirupati, Chittoor District, Andhra Pradesh, India
my name is somasekhar from tirupati, andhrapradesh. recently I brought a new tvs xl heavy duty from vijayabharathi tvs showroom in d.r mahal road, tirupati.i have some complaints regarding this tvs showroom
1. when i brought my bike they said if you doesn't keep extra fittings we wont give you service book. for service book we purchase extra fittings. they are making cash by blackmailing people.
2. they said first 3 services are free then 2 services are paid. in first 3 services they just cleaning with oil and giving back to us. they doesn't take care about our repair complaints.
3. this is very important compaint. when we gave a bike to service they just removing our extra fittings like saree guard, some clamps and indicator buzzer. when we ask about that they simply said "it is not there when you gave bike to us". free service is just to make our bikes to spoil and damage by ourselves.
If you doesn't take this compalints seriously defenetly i will go through legally for consumer court.
Defenetly i won't recommend bikes from this vijayabharthi dealer to my friends and well wishers.
Complaint marked as Resolved Jun 9, 2016
[May 09, 2016] TVS Motor Company customer support has been notified about the posted complaint.
TVS Motor Company's response, May 09, 2016
We have forwarded the Complaint to the Company's Service Department Grievance cell
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