Address: | Aligarh, Uttar Pradesh, 202124 | Website: | TVS.com |
Dear Sir/Madam,
This is with respect to my TVS APACHE FI 160 bike that i purchased in November 2008 from Bangalore.
I really liked the bike at the same time highly disappointed by the service that your authorized service providers are providing.
Currently i am located at Aligarh. Two days back (08-Sep-2016) my bike suddenly went off and did not started after misfiring. I took it to Shiv Motors in Aligarh who are authorized service providers for TVS ( My bike got all the services from authorized Service centers only) they told me that the Fuel pump and filter are not working and these parts are not being supplied by the company and asking me to convert the bike into NON-FI model. They have said that they dont have fuel pump and filter and cannot rectify my problem.
I request you to to please tell me that, being a consumer isn't this your responsibility to provide the Spare parts and proper service to consumer.
Please intervene and provide your support to fix this issue at the earliest else i am left with no option other than going to consumer court.
I am reachable on +91-[protected]
Details of my Bike:
TVS Apache RTR Fi 160
Year of Make : 2008
Chasis number: MD634LE5X82N03325
Engine Number: OE5N623171
Name of Dealer where Bike is parked for service and repair:
Shiv Motors
Contact Person: Mr. Singh Was this information helpful? |
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