I bought my TVS JUPITER BASE REFRESH BSVI 4 days back on 09 November 2021 from NEW GS ENTERPRISES, TVS Chowk Khasra No 181, NH9, Main Road, Vijay Nagar Opposite 1 India Mall, Ghaziabad, Uttar Pradesh 201009. After the delivery on first service on 04th June 2022, I faced so many challenges in TVS. It was so much poor services I described all issue to service center for rectification. But they done nothing .After servicing I had faced all issues in my bike those were existed prior to servicing. Then I again visited to service center, they assured me all the issues will be resolved automatically, all the issues are due to rainy season & components of new bike will be free automatically after running some more kilometers. But till date issues are not solved. More over today I facing a more big problem, TVS not started properly. However they changed the Battery but they not fix the problem, my wife and myself went 2-3 times but the mechanics or engineer not good, even they not catch the issue, every time they told that part are good and dont what is the issue. I spend 6-7 Hours daily but they did not pick the issue.
I wants to take legally action because they are harassment of customer.
We don't have time to go in service center multiple times.
It's seems they are selling duplicates material or the parts or not reliable, even there are so many customer who facing same issue. It's seems they made fool to customer.
Details of vehicle is given below:
Registration No.:UP14EW9929
Chassis No.:MD626CG51M3K08511
Engine No.:CG5KM3001328 Was this information helpful? | 
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