| Address: | BRAHMA AVENUE KONDHWA, Pune, Maharashtra, 411048 |
On 23th sept at 5:00pm i made a call to akshay tvs authorised service centre for the servicing of wego scooty to be picked up as there is a damage in petrol pipeline and there was no petrol in it. On the call she said we have so many vehicle for servicing and all mechanic are busy i[censored] can get it fine or so you try tomorrow morning. So i called next morning i. E on 24sept at 11:00am for same they said send your address i will ask my boss and call you in 15min but no call was made so after half and hour that was 11:35am again they said hum boss se puch k batate yha bhot kaam hai hum apko call karenge jab kuch hota hai so i waited and got no call so i decided to call at 12:45pm so again the receptionist told i will ask the boss yaha bhoot kaam hai and koi mehanic free hota hai toh bejti hu kal.. So i said if possible u can pick it up by late evening and get the servicing done tomorow so she said fine maam we will try to pick by evening or tomorow morning. Till next morning i. E 25th sept no call or pick up of my scooty was done so i called at 10:30am for the same stating calling since 3 days for scooty pickup and servicing so she said again yaha bhot kaam hai boss se puchke batati hu and mechanic free nai hota bike collect karne k liye 12 baj tak abhi yeh khula hai hum apki scooty uthawalenge but tym lagega so i asked how much tym since 3days you are saying same thing so she said that i can not tell at want time pickup will be done tomorrow is closed so it can be thereafter tomorrow also. So i ask her to give the call to the boss so she said yaha koi boss nai hai so i said u are saying since 3 days u will ask boss and now you are saying there is no boss so she said we will call our boss so i asked her number she said we can not give the number i said i[censored] are saying you people will be busy till 12 so i guess at 1pm u can pick my bike so she said if we pick today we will give on 27th sept only as it will take time and tomorrow is closed. I said morning of 27th sept she said that i cant tell you... Then i ask for her name she got panic and said be on hold for two minutes and then she came and said we will try picking up by 1pm and till be serviced by 27th only then i said means you are just taking and keeping it in your showroom as servicing does not take much time when it is already serviced 2 month back and when ever i give for servicing i get it back by evening if i give in afternoon time so she again said yaha bhot kaam hota hai ap akar dekh liye yaha kitna kaam hai yaha log khali nai hai... So i said i do not know if you do not make it by 1pm i am writing a complaint.
Her name was subadha. From akshay tvs
Then i try calling shelkar tvs they said your area is for akshay tvs but i requested and they understand the problem and were ready to come and pick. Was this information helpful? | 
Post your Comment