TVS Motor Company — Servicing done for my vehicle without my authorisation and charged | |||
With reference to the above matter, today morning I have called Prakruthi Tvs service centre, bellary road, Ganga Nagar, Bangalore with a concern that my vehicle TVS JUPITER KA04JX9453 is not starting properly with auto start button and registered for pick and drop service only for checkup and repair of the particular issue as I have already availed service of my vehicle last month, even after clearly mentioning not to service my vehicle as it is already done this service centre has again repeatedly done servicing of my vehicle (worth Rs. 590/-) without informing me and also changed oil without my permission and levied all the unwanted charge for the services which was not required at present. Now if I talk about repair of my vehicle, well that was not done as they wanted to change the battery which I denied and asked them to drop my vehicle back immediately so apart from resolving the issue they have done everything in the vehicle for making a good bill amount. Kindly look into the matter immediately as this kind of service is not acceptable at all, starting from the person who took my call for issue and then even after clarification they applied so many useless charges wasted my money and time as well. This not only hampers your reputation but also your own customers will loose trust in brand. So, please take necessary action and also ask this department to improve for better customer services. Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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