Tvs Motor Company — Smart card not recd registration no. wb24af6304 dated 15.09.2015 | |||
I suman nag roy have bought a two wheeler tvs wego (Registration no. Wb 24 af6304) on 14th aug, 2015 from shaw tvs sub delear, name shaw auto centre, 108/110 b. T. Road, kolkata 700108 (I. S. I. Bus stop) area dunlop & it has been registered at barackpore rto on 15.09.2015. But still i have not received my smart card / r. C. Book. I visited & phoned several time to the showroom, but they give me different excuses time to time like smart card is not available at barackpore rto / puja vacation offciers are not available, the last one is all officers are busy for election duty. Last saturday that is 28/05/2016 i have visited shaw tvs main delear, titagarh on their request to short out the problem within seven days also i have writen a letter to barackpore arto for not received the smart card (On their request), but still i have not received the smart card nither any positive reply from their end. Also i have talk to your kolkata terytory manager mr. Arindam ghosh on 10.06.2016 regarding this issue he told me after taking status he phoned me, but i have not received any call from him also. Now tell me what i will do? As per goverment vehicle act smart card / r. C. Book should be delivered within 45 days to 60 days to the owner of the vehicle after registration date. Then why i have not received the same till now, after nine months Also i have complaint to your head office on 18.05.2016 vide call ref no. 40411 & your customer care department also update to me the problem will be shorted out within seven working days... But i have not received any call from their also. Please suggest me what i will do? Am i submit the tvs wego to sub delear from which i have purchased & claim the money... Kindly look into the matter urgently. Thanks Suman nag roy Ponne no.[protected] 145/a ashokegarh east Dunlop Kolkata - 700108. Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
Add a Comment | |||
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Post your Comment