Tvs Motor Company — sold old jupiter as new

Address:

FLAT 105, KRUSHNAI RESIDENCY,GHULE VASTI, 412307

My name is prashant ande. I have purchased jupiter from tvs kalamkar hadapsar on 7 july 2019. It seems that tvs company sold me old jupiter by renewing its color and body. Because both the wheels alignment is not proper. I started facing pain on shoulder.

Both the wheels are out and jammed. I spoke with the manager pratiksha jagtap and did not got any response from her. They just said it will be repaired.

My question is if it is new jupiter then why both the wheels alignment is not proper.???

I did not receive a callback from respective team for any trouble,
Following is my complaint reference
"greetings from tvs-m. Your complaint ref. No -65379. U will be contacted as soon as possible. Thanking you, tvs customer care team."

Why i am not getting any response from tvs kalamkar team, they just said we will repair. These people don't have well skilled technical to resolve this problem. They changed the rare wheel from my jupiter and when they opened from wheel found that the bearing was damaged. How come new vehicle bearing is damaged???

We have paid entire money to buy new vehicle not an old vehicle from you.
Kindly exchange my vehicle with new one or else return my entire money.

I am so frustrated with the service and fake commitment from tvs kalamkar management team.

Please do the needful as soon as possible.