[Resolved]  Tvs Motor Company — spare parts servicing

Address:	Raigad, Maharashtra, 410210
Website:	Tvsmotors.com

Hi,

I have got your tvs rtr200 4v byke. Since 1.5 year i am facing issue of lot of noise comming from chain spoket.

I have went for servicing for 4 time for complaining this noise and i had got it but there is no improvement. They says there is need for changing chain spoket. All the time they used to say, "whenever it comes we will call you". Never received their call regarding this.

Your service centre priyanka tvs panvel, mumbai unable to arrange spare part since 1 year. Whenever i asked for the supply of chain, they says it comes. But my question is if it comes then why don't they inform me as per commitment.

Just because of all this my byke is standing with no use in parking. I am traveling in public vehicle and facing all the hassel. If i ride my byke and if something happens, who is responsible for the same tvs or service provider.

I known tvs company and not concerned about whoever is service provider. This is my formal complain to tvs to solve my issue. As a company it's your duty to act responsible to your customer.

Awaiting for reply from your team asap.

Regards,
Shorabh sharma
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