Tvs Motor Company — Starting trouble both self starter and kicker

I bought a Scooty Pep plus from Arunagiri Motors, Bommanahalli, Bangalore. From the day one it has starting problem. So when asked about it in the showroom they said it will be after the service. Now all the services over even I did the paid service but the problem is not resolved. I complaint about this multiple times to Arunagiri Motors Manager Deepak he said that there is a general complaint on Scooty pep plus in BS V variant. Moreover he said that there is additional spare they are looking for in a week but till today I didn't heard anything and he is not picking my call as well.
Spent big amount and purchased the new vehicle and every time it will get stopped in the middle of the round especially in every signal it will get stopped and we need to take corner of the road and kick multiple time to get started as a lady am struggling a lot every day, I lost my patience. We trust TVS and bought this vehicle but really painful will TVS motors look into this issue?
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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