Tvs Motor Company — third class service by tvs service center in pune

Address:Sinhagad road, 411051

TVS Motor Company — battery problems in tvs apache rtr 200r

I went for my office work on in Jan for about 7 days. When i came back, the bike didn't start. I got it jump started with a local mechanic with another battery. I rode it for another 10 days or so without any issues. But after that, one morning again the bike didn't start, but i was able to push start it. Since, that day, i had to push start it everyday. I approached Shelar TVS (Parvati, Pune) as its near my house to get the battery charged. Even after charging the battery, from next day onward, again the same problem started.(That time my bike was under warranty)

Afrer arrving same problem i choose to show at different showroom nearest to my office so I went to Rishika TVS (The place near to my office) and they again said that its a battery problem, which will be fixed after charging full day. They said that they will replace the battery if the issue happens again.
(They dont have any professional personal who can understand bike problem so i decided to leaves this showroom and come to shelar TVS (I dont have any other choise )

So i went Shelar TVS As they had instructed, i went again that day. Again they wasted one full day charging the battery, which had proved useless. I refused to leave until they fixed the bike.They told me we will do replacement of battery, but till date no battery has been replaced but on company record they are showing we have changed your battery

I demand a new battery as soon as possible from TVS motors.
because my problem was start from first servicing (Please give training to them who are supposed to be repair our bikes)
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TVS Motor Company customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by [email protected]
I had problem of of Charging issue of battery with my Apache 200r problem is with battery charging unit which called RR after travelling bike by battery couldn't charge it will get exhaust and low battery indicator showing on display and engine become off in certain time...

Shelar TVS dont that spare parts of bike...

I have given my bike to Shelar TVS Sinahagad road branch on 8 th June 2019 to them till date 12 June 2019 problem not get resolved...even they don't understood where is exact problem they are doing trial and testing basis...

TVS motors take action over that and improve services in Pune area...

I will wait next 2 days else i will put serious(Legal) action on services...
Jun 12, 2019
Updated by [email protected]
Shelar TVS told me we have to replace your bike RR unit and CDI

That both parts are not available in Pune they said it will take 4-5 days...

Even after arriving those parts they dont have guarantee to repair problem 100 %

wasting my days only...TVS company Please call me
Complaint comments 

Comments

Dear Sir With My Respect i would like to say you that i submitted by bike on 10 am 10 June 2019 They Promise me to give my Bike at 4 pm but its 6 pm and they are not doing servicing of bike and busy on another bike

Apache matte red 160 bike sailensar 1 support not safety is very problem, regular week sailensar bolt free automatic & speed 60 km/h very vibrate bike

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    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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