Live in canada, i went to india for vacation. I purchased a tvs jupiter for my sister, from shriraj agencies @ karur bypass road in trichy, tamilnadu india. It was a very bad experience overall.
1. The sales (Rajalingam) guy told me and charged me rs.1000 extra for att silver color, is it true? If yes, why is it now mentioned an in your website?
2. I asked them to deliver the vehicle just only with registration, without any fitting (), i know it is possible. But they told me it is compulsory fitting. I spoke with the manager also, he also told me it is compulsory. I paid for that too. Is that true? Because he told me it is from tvs head office.
3. When i tried to use the credit card for the payment, they charged me 2% ie. Rs.1500 as a service charge. I felt it is a shame for tvs to have an agency like this who don't even have a swiping machine. I totally lost close to rs.10000 and i was on the urgency to take flight next day. That's why complaining now
I belive tvs has good customer service and will take action on complaints. I have all the proof ready. If you can take action on this i will appreciate.
Regards,
Sasidharan natarajan.
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