Tvs Motor Company — tvs apache engine or shocker fail on 30,000 kms
M
meharnazer
from Delhi, Delhi
Address:
New Delhi, Delhi, 110025
Hi,
I purchase tvs byke from om motors okhla. I serviced my byke from om motors okhla after 15 days my byke give black smoke. I reached om motors okhla than the representative says me that your engine have been failed. So please tell me anyone that why my engine was fail till i serviced my engine before 15 days. How can it possible. The showroom is not good.
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TVS Motor Company customer support has been notified about the posted complaint.
Myself Asaram Jagtap, I purchased Tvs Jupiter zx from Kalamkar motors in Hadapsar, Pune in March 2017 and since from that properly servicing, reached up till 3rd servicing and just 15 days back done with my 3rd servicing. While reaching home from office, my vehicle stopped working. I called up the Kalamkar Service center and they picked up the vehicle from my house. Now they are telling, that there is problem with the engine and since vehicle is in warranty we'll work on it within two days and handover to me. But my concern is how is this possible, that within 7 months the Tvs jupiter having engine problems that also after properly serviced vehicle by two months and not more than 22 kms per day running vehicle. I request Tvs company to look into this concern asap, so that if I get my vehicle this should not be a temporarily solved problem by the kalamkar showroom/service center. This is highly impacting the customer review not over by the showroom, but definitely on the TVS company. It will be a great help for me, if tvs company can send their expert to validate my vehicle problem is permanently solved. So that we can trust the companies brand and bound with each other as a good company and customer. Just wanted to let you know, currently I'd given low rating and will be revising the same after your review on this issue. Please help me with this.. Yours faithful customer.
Asaram Jagtap
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Asaram Jagtap