Tvs Motor Company — TVS Apache RTR 160 4v RM

Address:B-243 Lokopriya vihar, Main Highway Road, N.H -24, KHORA COLONY,Noida/ Ghaziabad

Model - Apache RTR 160 4v RM 2021
Purchase Date - 4th Nov 2021
Dear Sir/Madam,
The service of my RTR Apache 160 4v is done on 16th Oct 2022 at Dev TVS Address - B-243 Lokopriya vihar, Main Highway Road, N.H -24, KHORA COLONY, Noida/ Ghaziabad. I have paid above 2100 rs for my service. Ater 6 days, On 23rd Oct I travelled from Ghaziabad to my hometown Vrindavan for Diwali celebration. Unfortunately when I was on my way (Yamuna Express Way) my bike suddenly loses the power and it stopped and didn't start again. I waited for almost 2 hours there for mechanic and when the mechanic comes He said that there is no Engine Oil in the bike and because of that my bike over heats and the spark plug burns. How it is possible that my bike has no engine oil as my service done 6 days before only.

At that panic state, I called my service centre Dev TVS and the said we don't know we can't help please visit any nearby TVS showroom.
There is no TVS showroom in 50 km area where i stucked. My bike was unable to start how I can visit any TVS showroom. I found my answer vey unsatisfactory. Somehow mechanic able to start the bike and charged me 1000 rs for that and that situation me and my bike suffers a lot.

Please help me on this sir and I really want my money back or compensation for the same. I will not visit Dev TVS again for my bike.

Regards
Ankit
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