Address: | Bangalore, Karnataka, 560043 | Website: | www.consumercomplaints.in/new_complaint |
Hi,
It has been almost more than 3 months since i bought the Apache RTR 200 4v, i have been facing few problems like braking sound, engine parts sound and the most worst part is the battery problem (i am totally fed of with this).
Few days back i had issue with the bike battery where the bike was not able to start. I had to go to local bike shop and start with other battery. When i approached to the showroom they told that there is no problem with the battery and they have recharged the battery for the full day and put it in the bike.
But again yesterday the same problem has come up where i was not able to start it. If there is no problem in the battery, then how come the problem came again? I am very disappointed with this service and didn't expected such type of outcome of it.
I don't know how TVS is dealing with such type of issues with customers.
I have bought it from Marathahalli TVS showroom (Trijal motors), but today i am going to the kalyana nagar showroom since i am staying nearby.
Thanks,
Sridhar
[protected] Was this information helpful? |
Better you may contact the dealer where you purchased the vehicle because they only have to rectify your complaint as you have purchased from them. Also to be noted that if the Battery is in warrantee period means there is no problem with replacing the battery without any extra cost. Also as per their statement if there is not problem in battery means ask them to rectify the problem in bike with their technicians. If it is not yet rectified after several time better you directly contact the TVS company for this problem. Otherwise Legal action may taken against Dealer / TVS.
ANGURAJ