Tvs Motor Company — tvs bike shock/jerk problem

Address:	382330
Website:	www.tvsmotor.com

Dear Team,

I have purchased new TVS starcity+ bike(110cc) from Mahalaxmi Auto, Ahmedabad .

Owner Name - TUSHARKUMAR BAROT

Purchase Date - 27/04/2017 | Registration No. - GJ01MX5781

Chasis No - - MD625FF17H1D27719

Complain Ref. No - 87501

There is problem of mileage & performance. As per sales representative Starcity Plus gives mileage of ~80 kmpl. But I get mileage about 58-60 kmpl. Atleast I should get ~75 kmpl average. Since I purchased new bike there is problem of shock/jerk when I shift first gear. Even after first service, problem is not resolved.

Even after replacing various parts the problem is not resolved. However the shock/jerk is reduced some what. But still problem is not diagnosed for resolution. I have doubt on service team regarding service solution. Because till now I have given 5-6 times for problem resolution.