Dear Sir/ Ma'am
This is my COMPLAINT No.[protected]
My name Harshit Sharma belongs to Pilibhit. I want to purchase TVS Jupiter, so that I take inquiry to your dealership, whose name is Nirmal automobiles New Basti, Ballabh Nagar colony, pilibhit city on dated[protected]friday) Mr. Jitendra Anand, your sales executive, gave me a quotation regarding that and he says they give me a Zero depth policy of Go Digital Insurance, but when I check the policy he says that 10% on metal paid by me, so I refused it and asked them to give me 100% zero depth policy even i m ready to pay extra premium for this, but. they REFUSED so i ask them i want to talk with your senior who handle the insurance department and Ms. Shivani gupta from the cashier department talk with me and she said over Owner Mr. ANMOL AGRAWAL JI refused for this but Mr. JITENDRA ANAND (SE) said, Sir, we give you an extra discount on insurance.
So I decided to take self insurance, then he says sorry sir you have to purchased the insurance from us even if you PURCHASED the SCOOTER or not. I also talk with TVS sales manager Mr. HEMANT SHARMA ji he also says the same.
But as per my knowledge customer purchased the insurance from any side. so its my humble request to you please take same necessary steps on it because i want to purchased the scooter otherwise i go to other dealerships to purchased the scooter kindly resolve the issue ASAP
Attached Quotation & WhatsApp Screenshot They Write Insurance company name Go Digital Insurance company.
I also have audio recording.
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