[Resolved] TVS Motor Company — Tvs jupiter/ defect vehicle

8 Reviews
Chennai, Chennai District, Tamil Nadu, India
I purchased tvs jupiter on feb 02/2016 initially i found some defect in handle bar and fork. Informed same to mechanic during 1st service but they said all are perfect its new vehicle. Also corburator problem.. Again went their told its very difficult in riding during breaking vehicle goes right side... They said vehicle is good no defect at all. Finally when i checked with outside mechanic, he clearly shows defect in handle bar/fork that y while riding vehicle goes right side... Going to leave 2nd service now.. Will check how they respond...
Complaint marked as Resolved Jul 26, 2016
Problem is not solved yet.. TVs has not contacted me.. I strongly advice to take actions against TVs..

Complaint Status

[May 05, 2016] TVS Motor Company customer support has been notified about the posted complaint.
TVS Motor Company's response, May 06, 2016
Pl let us know the authorised service centre and vehicle details
Updated by Jeelan88, Jul 24, 2016
Problem is not solved yet
Complaint comments  7 Comments     Updated: Share0Tweet0


See vehicle carburator problem, worst beaking system...especially if we go doubles no control at all...Hope you will help me to resolve the issue.. tomorrow (07/05/2016) going to dealer to leave 2nd service, will ask once again with them. Let me see how they replies...
Anil currants ingole
D.c. no.188
PARBHANI service center
Invoice no.162

Not recieving service from TVS showroom

As im buyed a bike(TVS APACHEA RTR160) past 2months back. the bike doesn't existing the self button and i complianed at TVS showroom but yet taking as responsible. please do favour as soon as fovour.
Same issue persists... fork problem...
I don't know how they closed complaint without notifying me... silly...
Dealer:Ramkay TVS chennai velacherry.
Vehicle no:TN 07 CD 9283
TVS jupiter grey color
If this the state of affairs with TVS Motor's customer service centre what are going to get our problems resolved? In the beginning itself they had mentioned not to pour our emotions which is very clever. I rather doubt their credibility in rendering service to their loyal customer as really they take us for a ride.
I could not assimilate the rudeness showed by the so called Service Manager on a senior citizen despite my pleadings.
I doubt whether any complaint made here would receive genuine redressal?

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    +91 44 2827 2233 [Regd. Office]
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    TVS Motor Company - Tvs jupiter/ defect vehicle