TVS Motor Company — tvs jupiter grande

Address:

Old Station Road, Cuttack Road, Bhubaneswar, Odisha, 751006, Khordha, Odisha, 751016

Hi, I am Amiya Kumar Tripathy. Brought a new TVS Grande on 2nd April from showroom. Now I have completed 3500 running with 2 free service done. The 2 ND service was on[protected]. (note- while servicing was done I complained about my mileage issues which comes round 36 to 38 km per liter, which is same till now no rectification to that. Secondly the bike start automatically stop in between the road whenever bike get slow, it may be in traffic, or humps or near any turning, which was somehow rectified. Meanwhile Bhubaneswar, Kalpana showroom technician and one of executive informed me that there is problem with compressior and they have ordered a new part which will be fitted in next 15 day.
Now qs comes,
How come a new vechile which is bought jst 2month ago have Compressors problem?
And now, yesterday (I. E. 7th June 2019, after 6 days of 2nd servicing, while I was returning from cuttack to Bbsr, on the mid of the road the bike automatically stop down and bike did start after that. After sever kick, there was huge sound and I have to walk down with my bike to a near by garage to Check if any problem. Mean while I gave a all to Bhubaneswar, Kalpana TVS show room person they said me to bring the bike to show room, after a several call and waiting for more that 3hrs, TVS Rsa person came and pick my bike to showroom a handover slip to me. When asked to them, the reply was its jst a minor problem, will take to showroom, open the bike and check as the kick start or self start is accepting by bike, may have some compressor problem or engine valve problem or some other issue.

I have a question now, When people like us buy a bike for our use and within 2 months and after 2nd service there is thus type of problem, How can someone be reliable to buy TSV motor bike and how can I trust these service also have open my engine and may have done some small 3and they will handover to me and in comimg future it will again show problem? I am going to be suffering for all the time and have to pay for this perticual defective piece of bike which has been give by TVS Showroom rest of my time.

Seriously this a big issues. Need to be looked very seriously. I hope TVS company will focus to this or else I have look for further step. New products (Grande bike - frame no - MD626EG49K1C06911 & Engine no - DG4CK1703148) is a money waste product and I recommend now to buy anymore bike from TVS.

Thanks and Regards,

Amiya Kumar Tripathy
Bhubaneswar costumer