[Resolved]  Tvs Motor Company — tvs jupiter new purchased vehicle vibrate on smooth road

Address:Ahmedabad, Gujarat, 382350

I have purchased the brand new tvs jupiter from mahalaxmi auto tvs - ahmedabad as on 30/4/2018. From day one the vehicle vibrates a lot even if we ride it on smooth surface/road. When i request to replace the defective vehicle they ensure to resolve the issue in it, first they change the front wheel and give me the vehicle.. Still it vibrates.. Again i went to showroom, they change the jumper at back and give me the vehicle.. Still it vibrates... Now they tell me that the the vibration is negligible and it occurs in all brand new jupiter due to telescopic suspension... They give me the other tvs jupiter for to ride and show me that it vibrates too on smooth road...
As per them it is the common in all tvs jupiter... If it really vibrates in all tvs jupiter then why it not vibrates in test ride... I am highly dissatisfied.

After changing too many parts, i am not getting the perfect solution... I have not paid 65000/- for this.

Vehicle : tvs jupiter bsiv
Engine no. : eghbj1038820
Chasis no. : md626eg48j3b15261
Purchase date : 30/4/2018

Require to resolve the issue or want complete refund with buyback the vehicle.
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Jul 15, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
TVS Motor Company Customer Care's response
Dear Anil,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Jun 14, 2018
Updated by anilpansuriya
Please note that the vehicle have run 350 kms ... and not given for service yet . The Problem arise in brand new vehicle since it is purchased before one month. ..They have tried to resolve the issue by changing the parts but it is not fruitful yet,

kindly Do the needful !!
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