[Resolved] Tvs Motor Company — tvs jupiter new purchased vehicle vibrate on smooth road | |||
I have purchased the brand new tvs jupiter from mahalaxmi auto tvs - ahmedabad as on 30/4/2018. From day one the vehicle vibrates a lot even if we ride it on smooth surface/road. When i request to replace the defective vehicle they ensure to resolve the issue in it, first they change the front wheel and give me the vehicle.. Still it vibrates.. Again i went to showroom, they change the jumper at back and give me the vehicle.. Still it vibrates... Now they tell me that the the vibration is negligible and it occurs in all brand new jupiter due to telescopic suspension... They give me the other tvs jupiter for to ride and show me that it vibrates too on smooth road... As per them it is the common in all tvs jupiter... If it really vibrates in all tvs jupiter then why it not vibrates in test ride... I am highly dissatisfied. After changing too many parts, i am not getting the perfect solution... I have not paid 65000/- for this. Vehicle : tvs jupiter bsiv Engine no. : eghbj1038820 Chasis no. : md626eg48j3b15261 Purchase date : 30/4/2018 Require to resolve the issue or want complete refund with buyback the vehicle. Was this information helpful? | |||
Jul 15, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 TVS Motor Company Customer Care's response Dear Anil, We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern. Warm Regards, TVS Motor Company | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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