TVS Motor Company — Tvs jupiter -- worst vehicle & ridiculous services

Address:Ghaziabad, Uttar Pradesh, 201014

TVS JUPITER -- WORST VEHICLE & RIDICULOUS SERVICES

This is to inform you that I have recently bought a TVS JUPITER on[protected] from Aditi showroom (sector-10, Noida). I regret of choosing such a pathetic vehicle.

It is near about 20 days only I have bought and faced so many issues with the vehicle.

From very first day of buying it I am facing issues. I was cooperating at every point which is making me more disappoint .

Initially, first day the PETROL METER was not working so next day I took the scooty to the showroom, to get it sort out.

Then the [censored] sales person didn't told me all the required documents from RC at the time of buying the vehicle, after 4-5 days he was demanding documents which was not with me and giving ridiculous suggestions.

The most interesting thing happened with me on MONDAY[protected] the vehicle stopped while driving on the road. It was not even getting started again so I have to drag it for near about 2 Km. After that I have tried with many kicks then it got start but unfortunately hardly for few mins.

To raise the complaint i have called your customer care & requested them to please take it from my location to check the issue & resolve but again the guy has guide me with a [censored]. I have to make 4-5 calls to one another just to requested please help me. Then one of the person send an engineer he did something & said we need to change the petrol tank which i will be doing tomorrow, i said ok then he requested me take a drive & try. I said OK. Then moment he saw it was working fine then he said not need to change any part this will be working fine.

TODAY again HORN is not working . It is really amaze to have such a pathetic vehicle & the worst service.

NOW, i'll be waiting if you guys have a courtesy to take some action & replace the vehicle on PRIORITY without any more [censored] promises.

Else i have to take some more bad actions, within 48 hours if I didn't get any positive response then i have to escalate the issue to the next step.

This is to remind you again, I don't need services in my vehicle, I need the REPLACEMENT.
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5292
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information