Tvs Motor Company — tvs scooty pep not working properly

Address:

Mumbai City, Maharashtra, 400058

This is pramodini marne. It's hardly a fortnight i have bought my scooty, right from the 2nd day i have observed that it didnt start instantly as soon as i self started it.. Almost after trying it for 3-4 times it finally did. Later from 5th day till today, the moment i start d scooty a frictional noise comes from it which is quite loud enough and embarrasing. I request you to replace my pep with a new one as we r facing so many problems within 2 weeks. Please take the apeal on a priority & urgent basis