TVS Motor Company — TvS starcity + motorcycle

Burela Krishnaprasad

from Hyderabad, Telangana

Address:

500010

I have purchased the vehicle starcity+ 110cc vehicle at Anjali TVS, Hyderabad on 15.04.2016. till to date 4 free services were completed.
Everytime after each service feedback is given that vehicle is not running to the minimum standards. Always there is mileage problem, starting problem, gear box problem, over heating of engine.
Every time normal service is done and never met the problems raised.

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TVS Motor Company customer support has been notified about the posted complaint.

Feb 04, 2017

Updated by Burela Krishnaprasad Engine no. CFICG1468489 Frame no.MD625CFIXGIC26963
4th service made on 11 th January, and immediately complained about the performance and again surrender the vehicle for rectification. Now to my dismay they are telling, clutch plates were worn out, you have to change, they won't come under warranty.
I am sorry to say, since the purchase of vehicle I was not satisfied, I had a doubt that a defective vehicle has been sold to me.
Please look into the issue and resolve the matter. Now the vehicle is with Anjali motors, chintalbasti, Hyderabad.