Tvs Motor Company — TVS XL . Very Worst Customer Service
C
chennaiBala
May 23, 2022
Dear Sir,
I Have Purchased TVS XL 100 Super Heavy duty At Arasu Tvs Porur Chennai ON[protected]TN12AP4539).so sad to say, your dealer service point (AVADI TVS, Arasu TVS Porur) we are facing lot of problems in the vehicle.Everything seemed good for one week after servicing. Later the Engine went off during the ride.Service centre person not giving proper response to me. i am facing STARTING TROUBLE, CURRENT SUPPLY PROBLEM, SENSOR PROBLEM.ON THE DATE OF[protected] I HAVE GIVEN SERVICE AT AVADI TVS THEY SAID WE NOT HAVING SPARES IN STOCK WAIT 10 DAYS THEY SAID BUT I RECIEVED MY BIKE AFTER 45DAYS.AFTER THAT SAME PROBLEM .Then again i given bike to Arasu TVS for problem they said we will change sensor board. hereafter problem not persist.But again and again i am getting problem .when i purchased bike from that i am facing this issue.bike using by senior citizen.He is very depressed on this.We are really dissatisfied with their service and it seems that it was the biggest mistake of our life to buy this vehicle.Kindly Replace this bike and give New Bike.If not i will go through consumer forum.
Thanks & Regards
R.Selvam
[protected]
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