Tvs Motor Company — Unavailability of spare body parts

I have purchased TVS Jupiter 125cc grey colour around 2months back from TVS Matrix showroom Mira Road .The bike is awesome and I have no complaints about .However after sales support form TVS and its service center is pathetic and very poor. I kind of regret that I purchased vehicle from TVS and should have stick to Honda. I met with an accident almost a month back and few body parts of the bike got damaged since it is a new vehicle I thought I should get all the parts replaced Less did I know about the parts availability from TVS for 125cc Jupiter. It's one of the worse experiences as it's more than 20 days and spare body parts are not available with service center.Even after writing numerous emails and calling the customer care there is no clarity when I will get this parts .This is the worse ever experiences as I have used different two wheelers but never come across such situations. Body parts like front chrome and front panel side panel etc are parts which I'm looking for .TVS customer complaint is a waste of time you will not get any proper response but false assurance from customer support executives. I'm like fed up of frequently complaining about my issues and just patiently waiting for availability of spare parts.I have decided that once the vehicle is ready I will get rid of this bike as I no longer want to be associated with a company who does not care about the customers after purchase of vehicle.
Regards,
Alam Naglekar