Tvs Motor Company — unethical servicing

Dear prospective jupiter buyers, please read this post before you decide to purchase tvs jupiter-

Had to experience a really bad situation within 3 months of purchase. I guess it was between 7-8 pm in the evening, when the 3 months old jupiter suddenly came to a halt. My fiance tried various techniques to get the scooter in working condition, but the problem seems to be really bad. It was already getting late, so my fiance tried to rush things, and pushed the scooter to the nearest garage. The mechanic inspected the scooter and advised that she should take the scooter to the tvs authorized service center else the warranty will be void. Being helpless, she just kept pushing the scooter till she reached her home, just so that she can get it repaired under warranty. Next day when we have taken the scooter to the tvs authorized service center, the representative rudely told her that doesnt she understand that newly purchased vehicles are to be serviced in the service center's and not at local garage. Now that you have shown it to local garage, you cannot claim a warranty on your vehicle. The problem doesn't end here. The service guy charged her a whooping amount of rs 5, 030. When asked for an explanation, the guy rudely said that he doesn't time for explanation and he need to attend requests from other customers. Dear prospective buyers, when i thought of buying jupiter, i went by the looks and some additional features it had, when compared to honda activa. However, looking at the service levels of tvs, i would advise you to think from the perspective of total cost of ownership and not just the looks or initial investment. I'm facing servicing problems time and again with tvs jupiter coupled with excessive lead time. I'm also attaching herewith the bill receipt for your reference and validation. I still regret my decision of purchasing tvs jupiter instead of honda activa (Which is known for its reliability and durability).
I still don't understand - (A) is it our (Customer's) fault that the crankshaft of the scooter got damaged all of a sudden in the middle of the road for a scooter that is just 3 months old (B) is it my fiance's fault that it was getting late and hence, she decided to get help from a local garage because of which we had to loose out on warranty.

Advise to new buyers - you have my feedback on tvs jupiter, please talk to existing buyers of honda or suzuki or hero or whatever and then take a decision.in any case, please avoid going for tvs as far as possible.

Note to tvs social networking team - post coming soon on twitter and a screenshot of this post will be circulated on whats app