[Resolved]  Tvs Motor Company — Vehicle problem

I purchased star city plus during february from versha motors, vanuvampet, madipakkam. From the date on which i purchased the vehicle it is giving ttroble. Eg. Starting problem, in riding more than 30 kms. Turned up to the company a number of times. The sales coy. Versha motors always turning their deaf air to me and no response was given to my number of visit. No responsible person is meeting me. Finally as the vehicle is not road worthy, i have admitted the vehicle on 3rd morning with the promise to take delivery on 4th june. It was not delivered on the said date and my repeated request ended in vain. The service adviser one thiru ragavan gave vague replyreply to my request. Finqally it is understand thqat they people are unable to attend the problem and the actual problem is unexplained
It is therefore requesfed that the vehicle may please be replace by a ne one since being the seneor citizen cannot run the problematic vehicle
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Jul 10, 2016
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2016
TVS Motor Company Customer Care's response
Dear Customer, We sincerely regret the inconvenience caused to you. We request you to provide us the following details to help us to serve you better. Vehicle Registration/Chassis Number : KM Run : Your Contact Number : Kindly revert back as soon as possible for speedy action For any further clarifications or support regarding service please write to us @ Service.[protected]@tvsmotor.com Regards Team Service Support TVS Motor Company LTD., Hosur, Tamil Nadu
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    +91 44 2827 2233 [Regd. Office]
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    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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