Tvs Motor Company — vehicle sold has manufacturing defects

jeetenpoddar

from Bengaluru, Karnataka

Address:

PRAKRUTHI TVS, #1, JALAHALLI CROSS, NH-4 , TUMKUR ROAD, BANGALORE- 560057, 560022

From the day one i have purchased (On 5th dec 2019) the bike i am facing lot of issues like battery problem, self start issue, kick starter problem, engine sound, vibration issue when i am riding the bike its not going above 30 speed and service issue with the dealer, they are not responding properly. Their service employees are very careless and making fool to customers. I have been their 100 times within this short period of time. I am guiding people to not buy tvs products. Problems which i faced & still running around for solutions. No one should face anymore. Tvs customer care people are pathetic. They bluff customer and doesn't help with any solution. I m spreading this to all social media sites not to buy tvs bikes.

Tvs star city plus is the worst bike i ever seen.

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TVS Motor Company customer support has been notified about the posted complaint.

May 04, 2019

Updated by jeetenpoddar TVS SERVICE BOY CALLED ME AND REQUESTED TO TAKE THE COMPLAIN BACK. THEIR IS NO RESOLUTION TILL NOW. ALSO NOT YET RECEIVED CALL FROM RELEVANT BRANCH DEALER OR MANAGER.STILL LOOKING FOR SOLUTION.

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Comments

jeetenpoddar

from Bengaluru, Karnataka

TVS service lady called me many time for counting the no. Of call . She speaks in her regional language, she told me took the same bike . And she forced me to cancel my complaint against him. Still I am facing the same problem . No any higher person from TVS side called me. They are hiding their face . Coz they know very well the condition of my bike.