TVS Motor Company — very very worst service

 
1 Review
 Arunsonu on Dec 29, 2017
I bought a apache 200cc on april. Free service as been complete that free service also not satisfied after completing free service but service is really wost. On 21.12.2017 i gave bike after free service. Bike self is not working thn frond break is jamed thn some noise also came in chain. On that day one of your manager only attend tha issue. After completing service. I will take a delivery. The bill value is rs.1881. After 1 day same issue in came in my bike. Again i will take my bike to your respective showroom on 25.12.2017. But no responce for the issue just like that they told i will clear tha issue. But still didn't any call & any responce i didn't get in your respective showroom. Today i will visit your respective tvs sri vari motors i will gave my bike on 25.12.2017 in same condition only i say my bike seriously i didn't accepteble. They manager told sorry sir i forgot it sir. This is your answer from yous side. Today i got a call from your respective sri vari motors they told your bill value is rs.4500. Why should i will pay 4500 your falt alreadt i gave on 21.12.17 on that day i paid rs 1881. For same issue. After serious. Why should i pay 4500. Manger told front disk plate has been problme that one changed. Appart from that piston also changr thn chaisparcat also changed and also labour charge also told 300 rs. Befor also same issu in my bike on 21.12.17 after the service only i will pay rs 1881. Your service only wroungly done in my bike why should i pay 4500 once agin. Tvs motors are really wost. Seriously i disappointed your service and also your manager speach is also different. Manager also wost person they dont know how to hanlde tha customer. First aff all pls give me trainnig for your manager how to handle tha customer. Manager also wost and also product is really wost condition. I don't have words. Single word i will told like... This my feedback from my side for tvs motors very very very very poor service 0% saticefaction.

Complaint Status


[Dec 29, 2017] TVS Motor Company customer support has been notified about the posted complaint.
Updated by Arunsonu, Dec 29, 2017
Very very very poor & wost service
Updated by Arunsonu, Dec 29, 2017
Note:vehicle no is TN18AL1163
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    Customer satisfaction rating
    15%
    Complaints
    2231
    Pending
    0
    Resolved
    333
    phone
    +91 44 2827 2233 [Regd. Office]
    location
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    TVS Motor Company - very very worst service