TVS Motor Company — Warranty over lapsed battery installed in new bike (apache 160)
P
prasanna789
from Hyderabad, Telangana
Address:
Visakhapatnam, Andhra Pradesh, 530041
Website:
www.tvsmotor.com/contact-us
Dear sir/madam,
This is prasanna kumar from visakhapatnam. I have purchased tvs apache rtr 160 bearing registration ap31dj2023 and chassis no md634ke44f2784689 on[protected] from the beginning when got the vehicle from your showroom there was self starting problem so raised an complaint when ever i visit service center regarding self starting problem but there was no response and the to two tvs service centers are (Leelavati classic motors pvt ltd, jail road, visakhapatnam and sri kanakamahalakshmi motors, madhuravada) so at last i went to exide dealer in viskhapatnam which look afters the battery which are supplied to the concern showrooms. So exide person gave me a letter that my bike got an over lapsed battery fitted to bike then i when to leelavati motors this another service center which tvs people played me and make me to roam to each and every show room in visakhapatnam. At now i found works manager ravi at leelavati service which is located in isakhathota opp icici bank. So i request him that this what happen with my bike and i explained what they have done to bike regards battery so he spoke me rudely blaming me that what you do you done with that exide letter and then i asked him i raise a complaint against you he said you can done what ever you want and he suggest me to go to consumer court also. Please help me with this issues and i dont want to take any action on manager just i want my battery replacement please tvs as an exiting customers we are begging you to please do us favor. Thank you regards prasanna kumar [protected].
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